Our New Way of Working Requires a New Way of Leading

We are never going back to how we were! While this is the nature of progress, the pandemic accelerated change in ways we never imagined. It brought to the surface humanity's need to change quicker than any of us could conceive. Everything we do is now altered including how we communicate, socialize, shop, travel, use healthcare, and technology. Every facet of our lives - especially work - is different. 

Are you taking a transactional approach to ergonomics?

Let me explain. 

Many employers take a transactional approach to their ergonomics program, buying ergonomics services as needed in reaction to a situation or employee concern. It is the most common way employers consume ergonomics.

Early on in my career as a certified professional ergonomist, I became fascinated by the value of ergonomics as a process change agent and influencer on many aspects of organizational design and management. There are several key concepts and people who helped me to formulate the Worksite International Ergonomics Process as it is today as reflected in the Ergonomics Process Influence Model. 

Employers are responsible for providing a safe and healthful workplace for their workers according to OSHA. This has never been more important in response to the pandemic. In the workplace, the number, cost, and severity of musculoskeletal disorders (MSDs) resulting from physical overexertion, repetitive motion and other causes  are still a major concern. These injuries can be substantially reduced by applying ergonomic principles.

The COVID-19 pandemic has turned our working world upside down, changing what we know about how work can be done. Whether you are thinking about how to get by with remote working now or are rethinking how your company will operate going forward, here are five must-haves your company needs to successfully lead a remote workforce.

Your Onboarding Process

Having a consistent onboarding process for new hires can make or break any employment relationship. In today’s new way of working, a personal, and well-designed remote onboarding process for new hires is more important than ever. Recent high growth industries that have taken off during the pandemic, such as grocery stores, manufacturing of pandemic-related products, pharmaceuticals, high-tech, digital platforms, and cloud-based services, and more rely on an effective online, on-boarding process. This is particularly important for employees working remotely at home.

Every employer has employees exposed to ergonomic risk factors in the workplace. Whether it is repetitive motion, awkward postures or forceful exertion, all employees face these primary risk factors. These are the most common precursors to a work injury.

Under Federal Law, there are currently no regulations mandating ergonomics training for employees. However, there are OSHA standards in hazard awareness explicitly requiring employers to train employees in safe and healthy work practices. Exposure to ergonomic risk factors is a known hazard for many jobs. So, it makes sense to educate employees on how these exposures could impact them or cause a musculoskeletal disorder, and how they can minimize the risks.

As a supervisor or manager, you are accountable for the actions and productivity of your staff. One area many fall short in is helping employees with injury prevention and management strategies. Management can often be “the weakest link” in the safety and workers’ compensation program as it is your accountability to the organization’s policies and procedures that sets the stage for your employees.

If you walk and talk the safety program, your employees will step up to participate. If you are supportive of their work injury, they will trust and respond favorably to the assistance you offer in getting them back to work.